Water Heater & Plumbing Protection

Administered by HomeServe®

 

Water is flowing into your house all the time, even though you don’t see it. If there is a breakdown, fixing the problem can cost a lot. That’s why there’s affordable coverage for every type of water line.

 

Contact Us


Water Heater & Plumbing Protection
Administered by HomeServe

Monday-Friday
8 a.m.-8 p.m. ET
Saturday
10 a.m.-4 p.m. ET
24-hour repair service hotline

833-521-0199

What are the Water Heater Repair and Replacement Plans?

The Water Heater Repair and Replacement Plans help protect homeowners from the cost of repairing or replacing an electric, natural gas or propane water heater that is damaged due to normal wear and tear. This plan includes labor and materials for covered repairs up to the benefit amount.

Why should I enroll in a Water Heater Repair and Replacement Plan?

Hot water is such an essential part of our daily lives that being without it would be a major inconvenience. That’s why FPL Home offers residential Water Heater Repair and Replacement Plans from HomeServe. There are two plan options available. One plan provides up to $1,000 of annual protection for covered repairs or replacement of a standard electric, natural gas, or propane water heater. This plan is $6.99 per month conveniently added to your Florida Power & Light Company (FPL) electric utility bill statement. The other plan provides up to $500 of annual protection for covered repairs or replacement of a standard electric, natural gas, or propane water heater. This plan is $5.49 per month conveniently added to your FPL electric utility bill statement. The price includes a 50% instant rebate per month for your first year.

Can I cancel my Water Heater Repair and Replacement Plan at any time?

Yes, you may cancel your plan at any time. If you cancel within 30 days of your start date, you will get a full refund (or less any claims paid if and where applicable). If you cancel after the first 30 days, you will be entitled to a refund of 90 percent of the unearned pro-rata price as listed in your declarations page, less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).

I need a repair. What do I do?

Step 1: If, after your waiting period, you suffer a home repair emergency covered by your plan, call HomeServe toll-free at 855-336-2465, and a customer service specialist will get you started on your service call.

Step 2: A local, licensed and insured technician will be dispatched to your home to make the covered repair or replacement.

Step 3: Once covered repairs are completed, HomeServe pays the technician directly up to the annual benefit amount.

Does my basic homeowners insurance cover repairs to the systems around my home?

Most basic homeowners insurance policies do not typically cover the repair and replacement of your water heater due to failures caused from normal wear and tear.

When does my coverage start for my Water Heater Repair and Replacement Plan? When can I make a service call?

Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a repair service call, giving you 11 months of coverage during the first year. There is a 90-day waiting period before you can make a replacement service call. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.

What is covered and not covered under the Water Heater Repair and Replacement Plan?

What’s covered: Coverage provides, up to the benefit amount, for the covered cost to repair or replace an electric, natural gas or propane water heater, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. If your water heater is deemed beyond repair, you can apply the balance of your benefit amount to a unit most similar in capacity and/or functionality.

Not covered: Exhaust venting, jacket and interior doors, expansion tanks, supply and delivery water piping other than flexible, and electrical service wiring; damage from restricted lines or as a result of water pressure in excess of 80 P.S.I., costs associated with making space suitable for installation when the replacement unit does not fit in the existing space; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. This plan does not cover repairs to any section that you share with any third party or is covered by a homeowners, condominium or like association. Additional exclusions apply. To see full Terms and Conditions with complete coverage and exclusion details prior to enrolling, call 844-848-0465, or click here. Once enrolled, your full Terms and Conditions, including complete coverage details and exclusions, warranties, and disclaimers, will also be sent to you.

What is the Exterior Sewer/Septic Line Plan?

For Sewer Line: This coverage provides, up to the benefit amount, for the covered cost to repair or replace a leaking or permanently blocked sewer line that takes wastewater away from the external wall of your home up to your property boundary, that is damaged due to normal wear and tear.

For Septic Line: This coverage provides, up to the benefit amount, for the covered cost to repair or replace a leaking or permanently blocked septic line that takes wastewater away from the external wall of your home up to the point of connection to the septic tank on your property, that is damaged due to normal wear and tear.

Why should I enroll in an Exterior Sewer/Septic Line Plan?

Removal of waste water is such an essential part of our daily lives that being without it would be a major inconvenience. That’s why FPL Home offers residential Exterior Sewer/Septic Line Plans from HomeServe. The plan provides up to $5,000 per service call protection within your property boundary. Also, the plan provides up to $5,000 per service call protection beyond your property boundary. This plan is $6.49 per month and conveniently added to your Florida Power & Light Company electric utility bill statement. The price includes a 50% instant rebate per month for your first year.

Can I cancel my Exterior Sewer/Septic Line Plan?

Yes, you may cancel at any time. If you cancel within 30 days of your start date, you will get a full refund (or less any claims paid if and where applicable). If you cancel after the first 30 days, you will be entitled to a refund of 90 percent of the unearned pro-rata price as listed in your declarations page, less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).

I need a repair. What do I do?

Step 1: If, after your waiting period, you suffer a home repair emergency covered by your plan, call HomeServe toll-free at 855-336-2465, and a customer service specialist will get you started on your service call.

Step 2: A local, licensed and insured technician will be dispatched to your home to make the covered repair or replacement.

Step 3: Once covered repairs are completed, HomeServe pays the technician directly up to the annual benefit amount.

Does my basic homeowners insurance cover repairs to the systems around my home?

Most basic homeowners insurance policies do not typically cover the repair and replacement of your sewer/septic service line for failures caused from normal wear and tear.

When does my coverage start for my Exterior Sewer/Septic Line Plan? When can I make a service call?

Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a repair service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.

What is covered and not covered under the Exterior Sewer/Septic Line Plan?

What’s covered: This coverage provides, up to the benefit amount, for the covered cost to repair or replace a leaking or permanently blocked sewer line that takes wastewater away from the external wall of your home up to your property boundary that is damaged due to normal wear and tear.

Not covered: This plan does not cover septic tanks; leaching fields; any non-conforming drain line, such as a basement or storm drain; and damage from accidents, negligence, or otherwise caused by you, others, or unusual circumstances. This plan does not cover repairs to any section of your sewer/septic line that you share with any third party or is covered by a homeowners, condominium or like association. Additional exclusions apply. To see full Terms and Conditions with complete coverage and exclusion details prior to enrolling, call 844-848-0465, or click here. Once enrolled, your full Terms and Conditions, including complete coverage details and exclusions, warranties, and disclaimers, will also be sent to you.

What is the Interior Plumbing and Drainage System Plan?

The Interior Plumbing and Drainage System Plan provides, up to the benefit amount, for the covered cost to repair or replace a leaking, partially or permanently blocked interior plumbing and drainage system that is damaged due to normal wear and tear.

Why should I enroll in the Interior Plumbing and Drainage System Plan?

Water is such an essential part of our daily lives that being without it would be a major inconvenience. That’s why FPL Home offers the Interior Plumbing and Drainage System Plan from HomeServe. The plan provides up to $2,500 per service call and up to $5,000 annually for two service calls per year. This plan is $12.49 per month conveniently added to your Florida Power & Light Company electric utility bill statement. The price includes a 50% instant rebate per month for your first year.

Can I cancel my Interior Plumbing and Drainage System Plan?

Yes, you may cancel at any time. If you cancel within 30 days of your start date, you will get a full refund (or less any claims paid if and where applicable). If you cancel after the first 30 days, you will be entitled to a refund of 90 percent of the unearned pro-rata price as listed in your declarations page, less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).

I need a repair. What do I do?

Step 1: If, after your waiting period, you suffer a home repair emergency covered by your plan, call HomeServe toll-free at 855-336-2465, and a customer service specialist will get you started on your service call.

Step 2: A local, licensed and insured technician will be dispatched to your home to make the covered repair or replacement.

Step 3: Once covered repairs are completed, HomeServe pays the technician directly up to the annual benefit amount.

Does my basic homeowners insurance cover repairs to the systems around my home?

Most basic homeowners insurance policies do not typically cover the repair and replacement of your interior plumbing and drainage system for failures caused from normal wear and tear.

When does my coverage start for my Interior Plumbing and Drainage System Plan? When can I make a service call?

Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a repair service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.

What is covered and not covered under the Interior Plumbing and Drainage System Plan?

What’s covered: Coverage provides, up to the benefit amount, for the covered cost to repair or replace a leaking, partially or permanently blocked interior plumbing and drainage system that is damaged due to normal wear and tear.

Not covered: This plan will not cover appliances; repair or replacement of fittings or fixtures, pressure-reducing valves and backflow prevention devices, pumps or grinders; any non-conforming drain line, such as a basement or storm drain; thawing of frozen pipes; and damage from accidents, negligence, or otherwise caused by you, others, or unusual circumstances. This plan does not cover repairs to any section of your sewer/septic line that you share with any third party or is covered by a homeowners, condominium or like association. Additional exclusions apply. To see full Terms and Conditions with complete coverage and exclusion details prior to enrolling call 844-848-0465, or click here. Once enrolled, your full Terms and Conditions including complete coverage details and exclusions, warranties and disclaimers will also be sent to you.

What is the Exterior Water Service Line Plan?

The Exterior Water Service Line Plan provides for the covered cost to repair or replace a leaking, low pressure, or permanently blocked exterior water service line, from your property boundary or external wall of your well casing to the external wall of your home, that is damaged due to normal wear and tear up to the benefit amount.

Why should I enroll in an Exterior Water Service Line Plan?

Water is such an essential part of our daily lives that being without it would be a major inconvenience. That’s why FPL Home offers a residential Exterior Water Service Line Plan from HomeServe. The plan provides up to $5,000 protection, per service call, for covered repairs or replacement of your exterior water service line. This plan is $3.99 per month conveniently added to your Florida Power & Light Company electric utility bill statement. The price includes a 50% instant rebate per month for your first year.

Can I cancel my Exterior Water Service Line Plan?

Yes, you may cancel your plan at any time. If you cancel within 30 days of your start date, you will get a full refund (or less any claims paid if and where applicable). If you cancel after the first 30 days, you will be entitled to a refund of 90 percent of the unearned pro-rata price as listed in your declarations page, less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).

I need a repair. What do I do?

Step 1: If, after your waiting period, you suffer a home repair emergency covered by your plan, call HomeServe toll-free at 855-336-2465, and a customer service specialist will get you started on your service call.

Step 2: A local, licensed and insured technician will be dispatched to your home to make the covered repair or replacement.

Step 3: Once covered repairs are completed, HomeServe pays the technician directly up to the annual benefit amount.

Does my basic homeowners insurance cover repairs to the systems around my home?

Most basic homeowners insurance policies do not typically cover the repair and replacement of your exterior water service line for failures caused from normal wear and tear.

When does my coverage start for my Exterior Water Service Line Plan? When can I make a service call?

Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a repair service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.

What is covered and not covered under the Exterior Water Service Line Plan?

What’s covered: Coverage provides, up to the benefit amount, for the covered cost to repair or replace a leaking, low pressure, or permanently blocked exterior water service line, from your property boundary or external wall of your well casing to the external wall of your home, that is damaged due to normal wear and tear.

Not covered: This plan does not cover repair to any water line that branches off the main line, thawing of frozen pipes, and damage from accidents, negligence, or otherwise caused by you, others, or unusual circumstances. This plan does not cover repairs to any section of your exterior water service line that you share with any third party or is covered by a homeowners, condominium or like association. Additional exclusions apply. To see full Terms and Conditions with complete coverage and exclusion details prior to enrolling, call 844-848-0465, or click here. Once enrolled, your full Terms and Conditions, including complete coverage details and exclusions, warranties, and disclaimers, will also be sent to you.